Shear Colour Cancellation Policy
At Shear Colour Hair Salon, your appointments are very important to us. In our industry, most stylists earn their income by commission. This means they do not get paid hourly. They earn their living by taking care of the guest in their chair. If a client doesn’t show up or cancels with little notice, this doesn’t leave an opportunity for the stylist to book another appointment. We reserve an appointment time for you and we always understand that sometimes adjustments are necessary; therefore, we respectfully request at least 24 hours notice for any cancellations.
Our appointments are electronically confirmed 48 hours in advance via texts and/or emails. Since the time is reserved for you personally, a cancellation fee may apply at your next visit. At the managements discretion the following may apply.
- Less than 24 hours notice will result in a late charge of $25. If you schedule your appointment less than 24 hours in advance, we ask at least 4 hours notice in cancelling.
- “NO SHOWS” will be charged 50% of the reserved service amount.
This cancellation policy allows us to inform our stand by clients of newly opened availability, as well as keeping our schedule filled, thus better serving everyone. Thank you for your understanding and supporting our policies. We look forward to serving you!